How to
How to manually sync your calendars
Sync isn’t working as expected? First double check the settings of your sync rules.If that still doesn’t address the problem, Manual Sync can help.1. Visit the Calendars tab.2. Cli ...
How to pause a Sync Rule
If you’d like to pause a Sync Rule, click on the toggle on the righthand side. The sync status is now paused. You can use the toggle to reinstate the Sync Rule whenever you’d like. ...
How to create a discount code
Navigate to the Booking Pages tabScroll down to the discount codes section and click “New code”Fill out the details for your discount code. Then click create code. Code: The code y ...
How to disconnect a calendar
You can disconnect a calendar by clicking the Disconnect button on the Calendars tab.As the popup shows, disconnecting Multical will remove any blocks where this calendar is the so ...
How to disconnect Zoom
Navigate to the Account tabSelect Disconnect Zoom
How to set up a package
Make sure you have connected your Stripe account. Navigate to the Booking Pages tabScroll down to packages and click “New Package”.Select which booking page you would like to assoc ...
How to set up an email step for workflows
Email steps send a message to your invitee or to you when a workflow runs.Add an email stepOpen a workflow and select + Email step.Choose the Recipient: the invitee, or you (the ho ...
How to require payment for a booking
Connect Stripe to your accountNavigate to the Booking Pages tabScroll down to the Booking Options sectionCheck “Require payment to book” and set your priceClick “Save booking page” ...
How to connect Zoom
Navigate to the Account tabClick the connect Zoom button Sign into your Zoom accountYour Zoom account is now connected!
How to revoke Multical's access to your calendars
Google & Microsoft• Disconnect in your Multical account settings — tokens deleted immediately from the database• Or revoke in Google Account settings (myaccount.goo ...
How to delete a Sync Rule
You can delete a Sync Rule by clicking the delete button. As noted in the popup, deleting a rule only gets rid of the rule, not the calendar events created by the rule. Note: If yo ...
How to set up a webhook step for workflows
A webhook step sends booking details to another app, like Zapier or Make, when a workflow runs. Use it when you want something to happen outside Multical, such as adding a row to a ...
How to connect Stripe
Navigate to the account tabClick “Connect Stripe account” Complete Stripe onboarding. If you have an existing Stripe account, this will create a Stripe account connected to your pr ...
How to set up Workflows
Workflows send emails or notify other apps automatically when something happens with a booking. For example, you can send a prep email the day before a session, a thank-you note af ...
How to mark a no-show
Mark a no-showOpen the Booking Pages tab.Find the attendee in the Recent Appointments list. It shows confirmed sessions that ended in the last 14 days.Select Mark no-show and confi ...
How to set up a booking page
Prefer video? We’ve got you. Navigate to the Booking Pages tabName your booking page. The name will be viewable to anyone who visits your booking page(Optional) Update your URL slu ...